We are excited to announce the launch of Journeys, a comprehensive automation tool designed to enhance your subscription management capabilities. Journeys replace our previous Automations feature, offering a more robust and flexible platform to manage and automate subscription workflows throughout the entire lifecycle.

Features

• Drag-and-Drop Interface: Easily create and modify workflows with an intuitive drag-and-drop builder that simplifies the setup process.

• Expanded Action Set: Take advantage of a wider range of actions such as adding products, applying discounts, adjusting billing dates, and more to cater to your subscription needs.

• Dynamic Triggers and Conditions: Set up specific triggers such as after an order is placed or when a product is added, and define conditions to fine-tune when your Journeys activate.

• Enhanced Splits: Utilize splits to create branching paths within your Journeys, allowing for complex workflows based on customer behavior or subscription changes.

• Integrated Notifications: Send transactional SMS and email notifications directly through Journeys to keep your subscribers informed and engaged.

• Comprehensive Analytics: Monitor the performance of your Journeys with detailed analytics, including pass, fail, and skip rates for each node.

Enhancements

• Automated Migration Tool: Seamlessly transition from Automations to Journeys with an automated migration tool that converts existing automations into Journeys while preserving their active status.

• Improved Usability and Design: The new interface not only looks better but also provides a more user-friendly experience, making it easier to navigate and manage your workflows.

• Increased Customization: Tailor your Journeys to fit the unique needs of your business with customizable actions and conditions.